Shipping policy

Processing Time
All items are made to order. Please allow 7–14 business days for processing before your order is shipped. This allows us to carefully create and prepare each piece to meet our quality standards.

Shipping Schedule
Orders are shipped every Friday afternoon.

Shipping Rates
Shipping rates are calculated at checkout based on the weight and total value of your order.

Tracking Information
Once your order has been shipped, you will receive a tracking number via email. Please allow time for tracking updates to appear.

Delays & Delivery Issues
After your order has been shipped, delivery times are determined by the shipping carrier. We recommend monitoring your tracking information for updates.

If your package is delayed, lost, or marked as delivered but not received, please contact us. We will assist you by reaching out to the shipping provider on your behalf.

Important Notes

• Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

• Custom and made-to-order items may require additional time to ensure quality and precision.

Support
If you have any questions about your order, feel free to contact us—we’re always happy to help.

Each piece is handcrafted with care and attention to detail—thank you for your patience and continued support.